6/1/2023 0 Comments Gateway car connectionOnce your account is created, go to the login page, log in and go to the “Device Management” tab. To create a profile manager account, click button “Create Individual Account.”.You would have a profile manager account if you have previously accessed SureTrack ® Community or ALTUS™ drive. If you already have a Technician Profile Manager account, log in and go to step 3.Click here if you would like to view a Snap-on video of the current procedures.įrom your scanner/device or shop PC, go to It is OK and recommended to add your shop information to your technician profile. If logged into Shop Profile Manager, select “LOGOUT” from top right and then log into an individual account or create one by clicking on “Create a new Individual Account.” This will not work with only a shop profile account. Please Note: You must use a Technician Profile Manager (individual) account. Third Step: Snap-on Technician Profile (Individual Account) To finalize this action, click the "Add" button.This will link your diagnostic equipment to the AutoAuth website. Your account and shop must be established first. Select "Manage Tools," then complete the required fields: Manufacturer, Model and Serial Number.After inputting the necessary information, click the "Sign Up" button at the bottom of the screen.NOTE: AutoAuth charges a $50 annual fee for using their authentication services. You will need to input your individual account credentials as well. This page will allow you to register the name of your shop. Select the "Service Center" tab in the upper left corner of the webpage.Click the "Register Now" button as before.After validating the account, follow the on-screen instructions. Check your email for a message asking you to confirm account sign-up.Create your own unique username and password.Select the "User" tab in the upper left corner.From your scanner/device or shop PC, go to .Select “Get Connected.” This screen will have the device serial number, pin code and authorization number you will need later for registration.From your scanner home screen select “System Settings” or “Tools.".Windows-based scanner should be free of viruses and scanned regularly.The scanner/device should have proper time, date, and time zone.The network settings for your Windows-based scanner should be a private network, not a public network.Once implemented, a Secure Gateway scanner session is active for about two hours.Wi-Fi is not necessary while out driving during data event capture. Wi-Fi network access for your Wi-Fi Snap-on scanner or device at shop.Snap-on recommends visiting for the most up-to-date information. As a note, procedures may change at any time. Once you are registered to have Secure Gateway sessions with your scanner and devices such as J2534 programming interfaces, you can then perform resets and clear codes. It is a physical module like any other in the vehicle’s network of electronics. Here is a brief explanation of what the Secure Gateway consists of. Technically this is a security device just like any other network component. In a nutshell, the reasoning behind the new Secure Gateway system is to only allow registered persons and devices on Chrysler vehicles and company communication networks. Chrysler is the first company to implement this, and others may follow in the future. You can only read codes and are unable to perform clearing of codes or resets. If you have tried to scan a ’18-later Chrysler/Dodge vehicle you may have found a notice on your scanner that the secure gateway is locked.
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